Job Description

The Forehand Agency is seeking a sales-oriented Inside Sales Representative to support account growth by evaluating customer needs, recommending tailored solutions, and closing business through high-volume inbound and outbound contact. This remote-friendly, work-from-home role emphasizes consultative selling, pipeline management, and measurable sales performance within a small, collaborative team. Structured onboarding and ongoing training provide clear advancement paths and rapid ramp-up.

Key responsibilities

• Handle a high volume of outbound interactions using a consistent customer-experience methodology and consultative selling techniques.
• Qualify leads, conduct needs assessments, present tailored life and health insurance solutions, and close sales aligned with customer objectives.
• Pursue upsell, cross-sell, and retention opportunities to maximize account value and revenue growth.
• Maintain and advance pipeline activity to meet daily, weekly, and monthly sales targets and conversion goals.
• Aim for first-call resolution by troubleshooting, coordinating timely follow-up, and escalating issues as appropriate.
• Accurately document interactions, opportunities, and outcomes in CRM and contact-center systems; ensure account records and forecasts remain current and reliable.
• Participate in structured onboarding, ongoing skill development, and regular sales coaching; collaborate with teammates to refine outreach strategies, messaging, and processes.

Qualifications

• High school diploma or equivalent; college students, recent graduates, interns, and career changers are encouraged to apply.
• Minimum age 18 and willingness to obtain and maintain a state life and health insurance license.
• Dependable, coachable, and motivated by incentive-based, performance-driven compensation.
• Proven or demonstrable aptitude for consultative selling, closing, or high-volume outreach; prior telesales, inside sales, or customer-service experience is beneficial but not required.
• Clear and professional verbal and written communication skills with a strong customer-service orientation.
• Comfortable with basic PC tasks and able to quickly learn contact-center, CRM, and sales productivity tools.
• Able to multitask and maintain productivity in a fast-paced, high-volume sales environment.

Performance expectations

• Meet or exceed established targets for sales, conversion rates, customer satisfaction, and productivity.
• Consistently maintain accurate CRM records and pipeline visibility to support forecasting and territory management.
• Demonstrate responsiveness to coaching, continuous improvement, and readiness for increased responsibility and leadership.

What we offer

• Remote-friendly work-from-home arrangement with flexible scheduling to support work–life balance.
• Competitive, performance-based commission and incentive structure, including regular recognition and short-term contests.
• Structured onboarding, hands-on sales training, and ongoing coaching to accelerate earning potential and career progression.
• Supportive, collaborative team culture focused on professional development, retention, and wellness benefits.

Relevant keywords: inside sales, inside sales representative, remote sales, work from home, consultative selling, life insurance sales, health insurance sales, telesales, contact center, CRM, pipeline management, account management.

Job Tags

Temporary work, Remote work, Work from home, Flexible hours,

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