Medical/Healthcare Billing Supervisor Job at Baxter International Inc, Houston, TX

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  • Baxter International Inc
  • Houston, TX

Job Description

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

The Billing Supervisor for Baxter Cardiology is responsible for supervising employee's front-end medical billing of commercial insurance and government program claims for all Cardiology devices. This role is directly responsible for oversight to ensure the efficiency of billing functions and operations, driving departmental policies and procedures related to Billing, Insurance Collections, Cash, Patient Balances, and contract over/under payments to ensure collection of claims as well as compliance with existing payer and internal policies to achieve maximum reimbursement for services provided across all lines of business (Commercial/Medicare/Medicaid).

Additional duties include identifying and ensuring adherence to payer requirements for documentation and authorization, staff training, identifying, and resolving escalated payer or patient issues, collaboration with cross-functional stakeholders to ensure business processes and efficiencies are met, and drive to meet team collections and accounts receivable goals. Additionally, this role is responsible for leading, motivating, and communicating change across the Billing team.

Your team

Bardy Diagnostics, Inc. (“BardyDx”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.

We're a friendly, collaborative group of people who push each other to do better every day! We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals!

What you'll be doing

  • Supervise a Billing team, including hiring, firing, compensation, disciplinary actions, training, employee development and performance management.

  • Monitor workloads for functional area, including daily performance metrics, adherence to standard work policies, specific projects, and cross-functional training.

  • Perform claim adjustment reviews to ensure adherence to establish policies and procedures.

  • Build and maintain partnerships with other RCM teams and key partners to meet business needs.

  • Identify and develop strategies surrounding specific payer issues to improve clean claim and collection rates.

  • Supervise and evaluate team effectiveness and individual productivity measured against established performance standards.

  • Apply corrective measures as appropriate to ensure standards are maintained and goals are achieved.

  • Collaborate with supervisory team to ensure consistency in communications and procedures across Revenue Cycle Management.

  • Provide training and mentoring to new team members, answer questions, and provide support to all team members.

  • Coordinate team workflow and ensure quality objectives and work deadlines are being met.

  • Other duties as assigned.

What you'll bring

  • High school diploma or equivalent required, associate's or bachelor's degree preferred

  • 3+ years of proven experience required

  • 2+ years supervisory or leadership experience required; experience working with Cardiology devices a plus

  • Knowledge of federal, state, and local regulations, guidelines, and standards, including a solid understanding of Compliance and HIPAA rules and regulations

  • Billing database software experience required

  • Clearinghouse and payer portal experience preferred.

  • Basic understanding of other revenue cycle functions preferred

  • Strong communication and interpersonal skills

  • Innovative critical thinking and proven problem-solving skills concerning sophisticated issues

  • Strong attention to detail with a sense of urgency

  • Microsoft Office proficiency

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,00 to $82,500 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

#LI-ASR2

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .

Job Tags

Holiday work, Contract work, Temporary work, Local area, Remote job, Worldwide, Flexible hours, 3 days per week,

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