Job Description

Position: Pharmacy Technician (Prior Authorization)

Expereince: 2+ Years
Location: Hybrid - Detroit, MI (48243)
Department: Medicare Pharmacy Operations

Role Overview:

This position is part of a remote contact center supporting Medicare Part D members and providers. You will handle inbound mail and inquiries related to the M3P program, focusing on benefits and coverage determinations within strict timeframes (urgent: 24 hrs, standard: 72 hrs).

Top Skills Required:

Minimum 2 years of retail pharmacy experience

Strong computer skills (typing, Outlook, Excel, etc.)

Good knowledge of drug names and classes

Additional Skills:

Excellent customer service and communication skills

Detail-oriented with the ability to multitask and adapt to change

CPhT certification preferred

Call center or CMS knowledge is a plus

Job Tags

Remote work,

Similar Jobs