Senior Investigator Job at SunSoft Online, Phoenix, AZ

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  • SunSoft Online
  • Phoenix, AZ

Job Description

Seeking an experienced and highly motivated individual with Public Assistance Eligibility policy and program knowledge and investigation experience. The Senior Investigator will utilize methods employed in protective services to

investigate and interview for public assistance programs. This position investigates allegations of fraud and abuse related to the Department of Economic Security (DES) programs and services, and allegations of misconduct by clients, employees, contractors, vendors, and providers. Additionally, the Office of Inspector General (OIG) conducts

administrative and criminal investigations regarding benefits fraud by partnering with federal, state, and local law enforcement.

The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be

performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Review and research records, policy, procedures, investigative on-line resources, public information sources, and networking to other investigative agencies to obtain information and evidence relating to allegations of fraud.

• Conduct field investigations, interview suspects and witnesses, compose, prepare, and serve subpoenas, conduct surveillance, and gather evidence to prove or disprove the claim of fraud.

• Maintain investigation records to ensure the proper chain of evidence.

• Analyze, organize, and maintain investigation records to ensure the proper chain of evidence procedures are followed.

• Produce high quality reports presenting complex technical matters clearly and concisely presenting all the facts and evidence of the case, both inculpatory and exculpatory.

• Attend and testify at administrative hearings regarding intentional program violations and overpayments.

• Compose prosecution reports, analyze, and organize evidence, prepare cases to refer for prosecution to the Attorney General's office or county prosecution authorities. Attend Grand Jury Hearings and other criminal proceedings to testify and present the facts of the case.

• Attend unit, division, and one on one meetings with supervisor, attend trainings and assist other investigators and supervisors as needed.

Ability to:

• Intelligence gathering and crime analysis processes

• Methods and techniques of statistical research, analysis, and probability modeling

• Principles of data collection, collation, analysis and dissemination

• Microsoft Office applications, Google Suite

• Public Assistance Eligibility Policy, procedures and regulations and/or criminal offenses under Federal, State and Local Statutes and Administrative code and trends in the area of assignment

• Software used for data analysis and investigations

• Relational databases, Geographical Information Software (GIS) tools, and mapping techniques

• Evidence handling procedures

• Performing statistical research and analysis

• Crime analysis or investigations and reviewing and analyzing data and information from multiple sources to extract facts

• Review and evaluation of activities and develop effective methods for improvement

• Establishing effective working relationships, both internal and external

• Preparing clear, concise, and accurate oral and written reports

• Generating reports, maps, charts, graphs, and other visual aids

• Using link analysis software, or other data analysis and investigation software

• Research and presentations

• Methods and Practices employed in protective services, criminal detection and investigative or interviewing for public assistance programs.

• Communicate effectively and accurately, both orally and in writing

• Conduct fact finding research and utilize problem solving techniques

• Organize data into logical formats for presentation in reports, documents, and other written materials

• Prioritize tasks or projects to meet deadlines and organize and maintain case/project files

• Perform detailed work with a high degree of accuracy

• Integrate and interpret complex information

• Establish effective working relationships with those contacted in the course of work

Selective Preference(s):

Bachelor's degree in Criminal Justice Studies or a related field or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved, Protective Services or investigations experience and/or

Bilingual is highly desired.

Pre-Employment Requirements:

• Each employee or contracted employee of the department who may have contact with children or vulnerable adults shall apply for and show proof of receipt of a valid fingerprint clearance card issued pursuant to § 41-1758.07 or provide to the department documentation of the person's application for a fingerprint clearance card. Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit.

• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

Job Tags

Contract work, For contractors, Local area, Remote job, Work from home, Home office,

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